If I am searching for a store in Vancouver, WA, don't you suppose that the first listing should be a store in Vancouver, WA; instead, Home Depot's store listing service shows you the closest store to the map location of "Vancouver, WA", in this example, is Jantzen Beach, OREGON.
WTF. I can't even set a local store. It keeps defaulting back to Beaverton, OR.
Here's what I'm doing:
Go to: HomeDepot.com
Click onto: Store Finder or Change Store
Input: local zip code or city/state
You'd think that UX would be this simple.
What the nav system spits out for results, isn't even correct! Ok. I think I picked my store. It even shows up in green. The link for In-Store Layout is just a PDF of the store's layout. This link mapping is fine and it brings up the right store and store label.
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| Home Depot store finder - My Store will appear in Green when selected. You think that session cookies would be in place, but sadly, they are not. |
However, after selecting a location as "My Store", click onto the link for "Local Ad".
Here's what I get:
How do you f--- up with Atlanta's Cumberland store showing up? A bad UX update. That's how.
And then, when I use the top page nav, guess what? The page forgets about my store, and navigates me to.. wait for it.. Beaverton, OR. This is probably because my browser thinks I am in Portland. But, I just told the website that my local store is E Vancouver.
But wait, there's more! It looks to me like these are two entirely different applications and they are not talking to each other all that well: Store Finder and Local Ads. I can tell these are separate apps when I look at their mapping directions. My store is still green lit, but the map still wants to navigate to Beaverton.
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| Local Ad Link Error: The page that loads AFTER choosing a store from the Store Finder, and selecting LOCAL AD |
How do you f--- up with Atlanta's Cumberland store showing up? A bad UX update. That's how.
And then, when I use the top page nav, guess what? The page forgets about my store, and navigates me to.. wait for it.. Beaverton, OR. This is probably because my browser thinks I am in Portland. But, I just told the website that my local store is E Vancouver.
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| HomeDepot.com Home page AFTER selecting my local store |
But wait, there's more! It looks to me like these are two entirely different applications and they are not talking to each other all that well: Store Finder and Local Ads. I can tell these are separate apps when I look at their mapping directions. My store is still green lit, but the map still wants to navigate to Beaverton.
