Ramblings of a Marketing Gurl: A Viscountess Salutation

I came across Craghoppers, a UK-based adventure travel clothing company, when visiting with avid travel friends in California this past winter. Whether your passion for travel is for exploring the outdoors or simply wanting to do so in style and comfort, Craghoppers is one of the few manufacturers whose clothing lines do both. Sure, you could cite other US clothing manufacturers that offer competitive products, but when it comes right down to it, there are just a handful who can do at a price point that doesn't turn you into a one-time buyer.

But, this post is about Craghopper's email marketing, which was very amusing when signing up for it. I wonder just how many ordinary citizens enjoy seeing non-standard salutations on their email or postal mail from this company. I would be curious to see what the peak and average transaction value per salutation segmentation this company gets.

Craghoppers.com email sign-up form

Serena Y. Hsi, MBA

Welcome to my ramblings about marketing techniques, insights, business models, and perspectives on what companies do to bring products and services to market. My marketing work encompasses corporate and agency marketing handling many aspects within the marketing discipline: competitive intelligence, market strategy, market research, consulting, customer segmentation, database marketing, and identifying better customer acquisition methods and cross-sell opportunities.

The strength of a company's product or services should be as strong as its business strategy and marketing insight into its own industry. My passions are marketing and technology, which just happens to also be my career path.